In Cheryl's words…

"In looking for talent, the critical question is whether or not an individual has the characteristics needed to succeed in a particular salon position. Correctly matching people with jobs is the secret of good human resource management. If you don't use professional help to match your salon openings with the right talent, you risk putting the wrong person in the wrong position. Unfortunately, you'll be starting the process all over again - and again - if it doesn't work.

In 1990, I started understanding the value of using psychometrics for hiring, managing and personnel development. In training and working with staff and clients, I learned that when you understand the individual's behaviors and how they process information, you'll have a much better chance in moving them - and your salon - toward more success.

In 2007, After working with world-renowned experts in questionnaire developments, matrixes and psychometrics, I developed SalonSnapshot. Now we, salon managers, finally have a way to compare the potential candidate's qualities to the owner's - and other existing employees. The critical question should always be whether or not an individual has the characteristics needed to succeed in your particular business. I truly believe it pays to have an answer."

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